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<p class="textGroupTitle">General</p> <br>

<p class="textBold_faq"><b>What is the W3Monitor?</b></p>

<p class="text_faq">W3Monitor is the web-based service that monitors website or
any other online resource like a blog or RSS feed you want to continuously
track for changes. Our service records and detects every change and clearly
highlights added or deleted content in notifications delivered to you via
e-mail or SMS.</p>
<br>

<p class="textBold_faq"><b>Why W3Monitor?</b></p>

<p class="text_faq">Almost all of information that businesses and customers consume now is coming from web sources. 
This fact dramatically increase the competition between business for 
customer&#146;s attention. In order to stay in touch with market&#146;s trends as well as win the competition we have to: </p>
<ul>
<li>Track competition product releases</li> 
<li>Track competition partnerships</li> 
<li>Track competition team changes</li> 
<li>Track competition advertisements</li>
<li>Track competition hiring</li> 
<li>Track competition research efforts (research publications, grants)</li> 
<li>Track competition presence in social media (twitter, facebook, linkedin)</li> 
<li>Competition pricing deals on the sites</li> 
<li>Track competition evangelism (where they speak, write, blog)</li>  
<li>Track the customer mentions in magazines web sites</li> 
<li>Track customer mention in blogs</li> 
<li>Track customer mention on Twitter</li> 
<li>Track customer mention Social Networks (find groups, fans)</li> 
<li>Track customer mentions in discussion forums</li> 

</ul>
<p class="text_faq">And a lot of more. It almost impossible to manually proceed with all these source, so automation is vital. 
And W3Monitor gives the chance to simplify your business process of data collection and monitoring.  
</p>
<br>

<p class="textBold_faq"><b>What business can be benefit from W3Monitor service?</b></p>

<p class="text_faq">Obviously every business sooner or later faces the issue of
monitoring competitors and market trends in order to win the competition for
end customer and promote its products. There is list of most popular use cases
(which of course not ends up on only listed items):</p>

<ul style='margin-top:0cm' type=disc>
 <li ><b>Research departments</b> can use solution to track
     thousands of pages. In additions they can set up keyword filters that
     identify the desired changes. When the page is changed, a notification is
     sent to the user with the set of changes highlighted. </li>
</ul>

<ul style='margin-top:0cm' type=disc>
 <li ><b>Marketing departments</b> can use this to track
     competitive products, press announcements, alliances and partnerships of
     their competitors etc. Persons who perform these functions are always
     overloaded and cannot afford to spend the time to keep up. By using
     Solution, they need to decide what to track. The grunt work is done by the
     service. Once a change occurs, with a quick glance they can identify
     whether the change is of relevance to their business. Solution increases
     the effectiveness of researchers by removing the grunt work. </li>
</ul>

<ul style='margin-top:0cm' type=disc>
 <li ><b>Sales departments</b> can use this to track and obtain
     sales leads. For example, by tracking a government site, they can come to
     know of new RFPs (request for proposals). </li>
</ul>

<ul style='margin-top:0cm' type=disc>
 <li ><b>Consulting organizations</b> can use these sites to
     look at project requests in sites like e-lance, agency.com etc. They can
     also track job postings to see what kind of talent their customers and
     prospects are hiring and offer consulting service. </li>
</ul>

<ul style='margin-top:0cm' type=disc>
 <li ><b>An investor</b> can track the companies they have
     invested in using multiple information sources. For example, they can use
     yahoo or other finance pages to find out whether their stock has received
     an upgrade or downgrade from an analyst. </li>
</ul>

<ul style='margin-top:0cm' type=disc>
 <li><b>Developers</b> can track technologies, products,
     standards, tools etc. </li>
</ul>
<br>

<p class="textGroupTitle">How it works</p>  <br>

<p class="textBold_faq"><b>Do I need to install some software components to my
computer?</b></p>

<p class="text_faq">No, as W3Monitor is 100% Web based solution you need nothing
to install.</p>
<br>

<p class="textBold_faq"><b>How do I access my monitors?</b></p>

<p class="text_faq">Monitors&#146; management is organized in the way of Web
Dashboard. Once you login you can add your own monitors to the list as well as
set up the search and notification settings. </p>

<p ><span lang=UK><img width=360 height=302 id="Picture 1" style="margin-left: 15;"
src="W3M_FAQ_VG_files/image001.jpg"></span></p>
<br>



<p class="textBold_faq"><b><br>
What output options are supported?</b></p>

<p class="text_faq">W3Monitor delivers updates from registered monitors to you
via Web Dashboard, e-mails, RSS/Atom feeds or SMS. You can specify the exact
time when you want to receive alerts and the content: changes highlighting, reference
links etc.</p>

<p><span lang=UK><img width=448 height=147 id="Picture 2" style="margin-left: 15;"
src="W3M_FAQ_VG_files/image002.jpg"></span></p>

<p>&nbsp;</p>
<br>


<p class="textBold_faq"><b>What&#146;s the maximum frequency of monitoring?</b></p>

<p class="text_faq">Based on subscription plan W3Monitor runs the tracking of
changes on daily or hourly basis. You can choose the best subscription plan for
you in accordance with your business needs. </p>
<br>


<p class="textBold_faq"><b>Can I review changes that appeared in the past?</b></p>

<p class="text_faq">Yes. W3Monitor saves the history of changes. Even if the
information source doesn&#146;t deliver news anymore you can always refer to changes
happened before. By consolidating all information sources at one location W3Monitor
additionally serves as your <b>personal web archive</b>. </p>
<br>


<p class="textBold_faq"><b>Can I recognize changes happened to
my competitor's website landing page or pricing policy?</b></p>

<p class="text_faq">W3Monitor will not only recognize these changes but also
send you a notification with changes highlighting. You don&#146;t need to compare
two versions of the same manually as we respect your time and effort and
clearly display them for you. You can also track all versions in Web Dashboard.
</p>

<p ><span lang=UK><img width=409 height=307 id="Picture 3" style="margin-left: 15;"
src="W3M_FAQ_VG_files/image003.jpg"></span></p>
<br>



<p class="textBold_faq"><b>Can I search for updates by using specific keywords?</b></p>

<p class="text_faq">Yes. Moreover, you can use regular expressions for your
query in order to receive the most relevant information in update. W3Monitor
carefully filters the content in order to deliver you only data valuable for
your business and avoid noising ads and spam.</p>

<p class="textBold_faq"><span lang=UK><img width=467 height=244 id="Picture 4"
src="W3M_FAQ_VG_files/image004.jpg"></span></p>

<p >&nbsp;</p>
<br>


<p class="textBold_faq"><b>Can I track information that is protected by password?</b></p>

<p class="text_faq">W3Monitor allows accessing the &#34;hidden&#34; websites protected
by password. For instance you can setup the monitor to track changes in
LinkedIn profiles or in blog&#146;s post on specific resources. More over W3Monitor
lets you registered custom cookies in order to sign in to online storages like
Google Docs. </p>
<br>


<p class="textBold_faq"><b>What other features are supported by W3Monitor
techniques?</b></p>

<p class="text_faq">We also offer tracking of form submissions that helps you to
monitor new entries with minimal latency. If you actively monitor competitor
website we can run the search in hidden mode in order to not let you competitor
be aware of this fact.</p>
<br>

<p class="textGroupTitle">Subscription</p> <br>


<p class="textBold_faq"><b>What do I need to start tracking web for changes?</b></p>

<p class="text_faq">We offer 30-days trial for <u><span style='color:#1F497D'>Individual</span></u>
and <u><span style='color:#1F497D'>Team</span></u> editions of W3Monitor
service. To start sign up <a href="signup.php">here</a>.</p>
<br>



<p class="textBold_faq"><b>What subscription plans are available?</b></p>

<p class="text_faq">W3Monitor support 3 subscription options characterized by
features and pricing. Please visit the <a href="members/plans.php">subscription
plans page</a> to learn more.</p>
<br>

<p class="textBold_faq"><b><br>
What&#146;s your support plan?</b></p>

<p class="text_faq">Our support plan includes:</p>

<ul style='margin-top:0cm' type=disc>
 <li >Self-healing architecture for proactive resolution</li>
 <li >Rapid response email support</li>
 <li >30 day money back guarantee </li>
</ul>

<p class="text_faq">We also offers online/onsite training courses for end
customers.</p>
<br>


<p class="textBold_faq"><b>Do you have Affiliate/Resellers programs?</b></p>

<p class="text_faq">Yes, we have special programs for our partners. Please <a
href="http://www.w3monitor.com/company/contact.php">contact</a> Inform.io sales
team in order to learn more about conditions.</p>
<br>

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